Computer support

ASAPIT offers effective solutions to maintain the computers at your organization. All problems that occur will be troubleshoot quickly and professionally by our Helpdesk center and with the opportunity to use remote control of the system through secure encrypted connection.

Our offer:

The computer support, that ASAPIT offers, is designed to help and facilitate the everyday workflow at your institution. We have worked out different subscription plans, so that we can meet all your needs. If you think that the plans do not suit you, we will be glad to prepare a special individual plan just for your needs.

Service Bronze plan Silver plan Gold plan
Hardware and software diagnosis. IT risks evaluation.
Designing a plan to optimize the workflow.
Preventive maintenance of the computers, network performance check, applications status check. 4 times per year 12 times per year 24 times per year
Constant PC repairing services and consulting onsite during the working days of the week. Up to 5 hours after first call Up to 3 hours after first call Up to 1 hour after first call
PC network maintenance and network devices maintenance (routers, access points, etc.)
Remote control
Installation of new computer modules and software assurance.
Hardware check when a problem occurs, repair and exchange of defective modules.
Repairs: computers, printers, displays, etc. FREE OF CHARGE FREE OF CHARGE FREE OF CHARGE
Free of charge consultation and help through phone calls, Skype, ICQ or e-mail.
Free of charge support for printers, scanners and other peripherals.
Regular checks of the antivirus protection updates and providing information for new virus threads.
Spam e-mail protection. Regular checks of anti-spam filters.
Regular checks for the data backups.
Providing information and recommendations for the new versions or updates of the software applications.
Providing replacement equipment while the damaged one is under repair.
Local database support
National database support
Filing system support
Monthly server fee FREE OF CHARGE FREE OF CHARGE FREE OF CHARGE
Monthly computer fee /for one computer/ Special price for public institutions Special price for public institutions Special price for public institutions